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What is Your Vision for Your Business?

When you started your business what was your vision? What did you want to accomplish with the business? Was it to be your own boss or something more? Everyone has their own vision of what they want their business to be. I believe that is the main reason we start a business, not only to be our own boss (or for some other reason), but to build something our way. If you do not have…

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Customer Communication and How Your Business Wins or Loses the Battle?

Getting and keeping customers is the great battle fought every day in the world of business. We all know how expensive it is to get a new customer. Therefore, we should do almost anything to keep them, right? As Sam Walton said, “There is only one boss — the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” The key to winning the…

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How Can I Find the Right Mentor for Me and My Business?

I recently came across an article entitled, “10 Reasons to Avoid Executive Leadership Coaches Like the Plaque,” by Chris Pearse. (Forbes 12/22/19). In the article Mr. Pearse, who is a leadership coach himself, outlined a number of pitfalls one can encounter when engaging a coach or mentor. Two that really struck me were the coach/mentor who uses a structured process, which I call “using a notebook” and the other is those who focus on performance.…

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Let the Celebration Begin – You and the Success of Your Business

We all like to celebrate in one way or another our life’s accomplishment. Take for example your birthday. We all one every year and in most cases, we enjoy the recognition by friends and family of this important event. The party and the gathering of celebrants is wonderful, but what really appeals to most of us is the recognition we personally receive from the event. If for just a moment we are the center of…

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How Do I Know I Am Right?

The simple answer to the question of “How Do I Know I Am Right” when hiring someone that you don’t know. Even if you have the best well-thought out and executed hiring process in the world you still cannot know with 100% certainty that you have chosen to hire the right person. The question is what should be my expectation, my reasonable expectation of success when hiring? Study upon study and experience should tell you…

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