Rick's Blog - Common Sense Experience for Small Businesses

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Its August and Time for a Vacation

By admin | Aug 2, 2017

This coming week my wife and I are going to take a short vacation. We will have 5 grandchildren with us, so I expect we will have an exciting time. I suspect that it is hard for many business owners, as it is for me, to take a vacation. In my case, I have a special motivation called grandchildren and the opportunity to spend time with them. What is your motivation to take time off…

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Serving the Customer after the Sale

By admin | Jul 24, 2017

All of us are in the business of selling and delivering a product(s) and or service(s). The question I would like to explore today is what do you do once the customer says yes? Every company at this point should be prepared to deliver the product(s) and or service(s) that the customer has purchased. Unfortunately, there are a number of companies believe it or not that are not ready at this point to deliver. The…

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Getting It Right

By admin | Jul 12, 2017

How often do you get it right in your business? Everyday a business owner is challenged to “get it right” on a multitude of decisions. Each decision involves having the ready knowledge of a variety of subjects. You not only must have the right information, but you are expected to make the right decision every time. I would suggest that we are holding ourselves as a business decision maker to an impossible standard. Once we…

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5 Reasons Your Business Is Not Too Small to Benefit From IT Managed Services

By admin | Jul 3, 2017

IT Managed Services can be sized to fit any business – even a business with only one (1) computer! The main benefit of Managed Services is that the business turns over the care and maintenance of its IT systems to an expert or group of experts. This in turn frees up the business to utilize its time and assets in building its business. Many business owners or managers believe their particular business is too small…

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Follow-Up on Building Your Business-Part I?

By admin | Jun 21, 2017

How do you go about building your business? Many of us use previous learning such as what we learned from school, books, or “experts” to direct our building process. I suspect a larger number just jump in and start building their business. Yes, they may take a class and or read a book, but if you talk to them they have a difficult time relating almost anything in their business building process to what I…

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Building Your Business

By admin | Jun 14, 2017

How do you go about building your business? Many of us use previous learning such as what we learned from school, books, or “experts” to direct our building process. I suspect a larger number just jump in and start building their business. Yes, they may take a class and or read a book, but if you talk to them they have a difficult time relating almost anything in their business building process to what I…

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What Drives Your Employees?

By admin | May 10, 2017

This week’s blog is obviously directed at those small business owners who have employees. However, I believe that even those who do not have employees can benefit themselves from the information in the blog. There are several factors that motivate all of us to do the work we do. Each employee is a human being and what motivates them in most cases motivates all of us, including owners, to be successful. I believe that one…

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Do You Know Who Your Market Is?

By admin | May 4, 2017

I was reading an article this past week by John Jantsch entitled, “The Biggest Marketing Challenge for Small Businesses”. In his article, John provides an ‘ABC’ on putting together a viable marketing plan for small businesses. One of the items on his “checklist” is to create a description of your ideal customer. The question of who is my ideal customer comes up in most marketing discussions. My question to you is have you really identified…

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Who Holds You Accountable?

By admin | Apr 17, 2017

Accountability has become somewhat of a buzz word in the business world. Business people talk about holding teams accountable for their work. On the other end of the spectrum, we hold individuals accountable for their individual behavior if it violates current society norms. All of this accountable can be confusing to the individual small business owner. Accountability can be a powerful tool if it is defined and used in a productive manner. A business owner…

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